Electrical emergencies and outages

If you've lost power or want to report fallen powerlines

General enquiries

For general enquiries, call from Monday to Friday, 9am-5pm

Unexpected error

An unexpected error has occurred. Please re-enter the information submitted or call us on 1300 137 008.

Prepare for power outages

Be prepared before the lights go out.

Most of us rely on power for everything- from heating or cooking, to using the internet. But major weather events like storms can cause power outages at any time—are you prepared?

If you find yourself in an emergency situation, please contact the appropriate emergency services.

Emergency Services

Call 000

For life threatening or imminent emergency.

Call SES 132 500

For emergency help in flood and storm.

Home emergency kit

Click here for a guide to get you started when preparing a home emergency kit. It will come in handy if you experience a power outage.

Please consider your individual needs and those around you, when putting your kit together.

How to prepare for an outage

Preparing for an outage can look different depending on your circumstances.

Prepare for an outage as a

Life-support Customer

Prepare for an outage as a

Residential Customer

Prepare for an outage as a

Business Customer

Prepare for an outage during

Severe Weather

Power Outage

FAQs

During an outage

When there's a power outage, stay in the loop by subscribing for updates below.

Current Outages

Check the status for current power outages. You can also follow and subscribe to specific outages on this page.

Register for Updates

Register to receive updates and alerts affecting your service address direct to your mobile phone.

TasALERT

TasALERT is an emergency warning and information system that brings together emergency information from across government.