Electrical emergencies and outages
132 004

If you've lost power or want to report fallen powerlines

General enquiries
1300 137 008

For general enquiries, call from Monday to Friday, 9am-5pm

More contact numbers
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Burn-Off Notification Form

If you are planning a burn-off near TasNetworks' transmission assets, please notify us by completing the form below.

Notification Form

Download

Applicants planning a burn within 500m of TasNetworks' transmission network must submit a signed copy of this notification form at least 7 days in advance to customer.enquiries@tasnetworks.com.au

Providing timely notification ensures a streamlined process and supports the safety and reliability of the electrical network.

Reporting Fires Near Transmission Assets

If you see an unplanned fire near our power lines or substations, call 000 immediately. Additionally, please inform TasNetworks by calling:

General Enquiries:

1300 137 008 (Monday–Friday, 9 AM to 5 PM)

Electrical Faults & Outages:

132 004 (Available 24/7)

Even if you’re uncertain about the fire’s risk, your report can help prevent potential hazards.

Identifying TasNetworks Transmission Lines:

TasNetworks transmission structures have identification labels located at ground level, which can help confirm if they TasNetworks' assests. Some examples below on what our transmission structures look like: