Electrical emergencies and outages

If you've lost power or want to report fallen powerlines

General enquiries

For general enquiries, call from Monday to Friday, 9am-5pm

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Electrical faults and outages 132 004
24 hours a day, 7 days a week
General enquiries 1300 137 008
Monday-Friday, 9am to 5pm
Switchboard 1300 127 777
Monday-Friday, 9am to 5pm
Customer feedback 1800 060 399
Monday-Friday, 9am to 5pm
Mailing address

TasNetworks
PO Box 606
MOONAH TAS 7009

​National Relay Service (NRS)

If you are d/Deaf, hard of hearing, or have a speech/communication difficulty, here is how to reach us:

  • Step 1
    Contact us through your preferred NRS call channel detailed on NRS call numbers and links.
  • Step 2
    Provide the NRS with our phone number (1300 137 008).

For more information, visit the NRS website.

Interpreter

If you require an interpreter, contact TIS National on 131 450 and ask to be connected to TasNetworks