Electrical emergencies and outages

If you've lost power or want to report fallen powerlines

General enquiries

For general enquiries, call from Monday to Friday, 9am-5pm

Unexpected error

An unexpected error has occurred. Please re-enter the information submitted or call us on 1300 137 008.

Engaging with you

We’re committed to involving our customers and stakeholders in our work, so that we can make better decisions together.

Our engagement framework guides our approach to engaging with you. It explains our engagement process and sets out the principles we follow when designing and delivering engagement.

Our principles have been designed to ensure our engagement with you is transparent and timely, people centred, and continuously improving.

Our engagement groups

Our engagement groups are our primary forum for ongoing and meaningful engagement with our customers and stakeholders.

We work closely with these groups to better understand the needs and priorities of our customers, to ensure we’re delivering services they value and expect from us, now and into the future.

Our ongoing commitment to Reconciliation

Our Innovate Reconciliation Action Plan (RAP) strengthens our ongoing commitment to Reconciliation, building on the positive steps we’ve taken to build relationships, respect and opportunities for Tasmanian Aboriginal and Torres Strait Islander peoples.

The Energy Charter

TasNetworks is a signatory to The Energy Charter – a collaborative whole of sector initiative with a shared vision: to create a better energy future for all Australians.

North West Transmission Developments

This once in a generation upgrade to the electricity transmission network is needed to support Tasmania’s ambition to become a world-leading renewable energy provider and double clean energy production by 2040.

Talk with TasNetworks

Talk with TasNetworks is our digital engagement site. Sign up now to share your feedback and stay up to date with current and future projects, plans and activities.